Support

Need a hand with Voela — templates, the editor, exports, or your subscription? Reach out and we'll get back to you, usually within 1–2 business days.

Email support

or write to anton.dobrynin1998@gmail.com

Common questions

How do I restore a purchase?

Open Voela → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone: Settings → [your name] → Subscriptions → Voela. There you can change plan or cancel; access continues until the end of the current period.

What does the free trial include?

The yearly plan starts with a 3-day free trial. You won't be charged until the trial ends, and you can cancel any time before then in your Apple subscription settings.

Where are my photos and designs stored?

On your device. Voela doesn't upload your photos or finished designs to our servers. Deleting a project or the app removes that data.

A shared template link won't open

Template links open in the Voela app. If you don't have it yet, install Voela from the App Store, then tap the link again.

Still stuck?

Email anton.dobrynin1998@gmail.com with your device model, iOS version, and a short description (a screenshot helps). We'll sort it out.